Voice AI vs Restaurant Owner: Can You Tell The Difference?


Father’s Day at Cali BBQ is a blur of phone calls, takeout orders, and packed dining rooms. This year, Shawn Walchef decided to try something new. His digital twin stepped in: Shawn AI, a voice-trained agent built with Palona ai. The results surprised everyone. Sales jumped 18 percent. Takeout orders soared 92 percent. Support calls […]