Keep Hospitality Human—How Jason Berry Uses AI to Free His Team to Focus on Guests
What does it take to grow a restaurant company while giving your team more time for guests? Jason Berry, co-founder of KNEAD Hospitality + Design,
Give Operators Their Time Back—How Nory Automates Restaurant Decisions
A restaurant manager receives a recommendation to order 15 cases of beer. The immediate question is simple: Why? The answer determines whether the manager trusts
Rising Tides Live – “Scrappy vs Spielberg”
Shawn Walchef led this Rising Tides Live conversation about “Scrappy vs Spielberg” and why waiting for perfection can hold businesses back. Restaurant operators, entrepreneurs, and
How Stage Theory Turns Content Into Community w/ David Meltzer
Waiting until everything feels ready can keep entrepreneurs, restaurant owners, and founders from sharing the stories that help people connect with their business. In a
People First, Tech Second—How Michel Falcon Is Scaling Brasa Peruvian Kitchen Without Losing Its Soul
How can a restaurant operator scale a multi-location brand without sacrificing authentic human connection in a digital world? Michel Falcon, CEO of Brasa Peruvian Kitchen,
From Morning Coffee to Happy Hour: How Colada Shop Sets the Mood With Music
The music is on before a guest orders coffee. It follows them through lunch and, if they stay long enough, into happy hour. At Colada
Rising Tides Live: Pricing Strategy & Menu Engineering
Scott Kleckner led this Rising Tides Live conversation on pricing strategy and menu engineering. With restaurant traffic falling and customers feeling the cost of dining
Rising Tides Live – What’s Your Fall Shoulder Season Playbook
Robert Firpo-Cappiello led this Rising Tides Live conversation about a fall shoulder season that looks different for every restaurant. Operators shared how weather, local events
Grow Slow, Stay Local—How Ggiata Is Building the Modern Neighborhood Deli
What does it take to grow a restaurant brand without losing the neighborhood hospitality that made it special? Jack Biebel of Ggiata Delicatessen joins Shawn
Roulette and Tom Brady—The Unlikely Story Behind F3 Technologies
Dan Diaz helped fund a technology company with an autographed Tom Brady jersey and a lucky run at the roulette table. Diaz began collecting sports
Know Your Numbers—How Don Connor Uses Financial Discipline to Build Better Restaurants
What does it take to turn a love for hospitality into a profitable restaurant business? Don Connor of Whiskey ‘N Rye Smokehouse joins Shawn Walchef
Rising Tides Live – What Is Actually Killing Restaurants?
Iano Dovi led this Rising Tides Live conversation focused on one question: What is actually killing restaurants? Restaurant operators, entrepreneurs and hospitality leaders discussed rising