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Go from Lose-Lose-Lose on Food Delivery to Win-Win-Win | Digital Hospitality + R365

In This Episode

Interview Takeaways

Sauce helps:
  • Restaurants save on fees, boost direct orders, and get paid more.
  • Customers pay less for faster delivery, and get a superb guest experience.
  • Delivery companies get more orders, while reducing acquisition and error costs.

The online delivery market can be lose-lose-lose proposition. Sauce (@getsauce) makes it a win-win-win.

Sauce is a commission-free pickup and delivery network for restaurants that wants to help them take back control of how their food gets to the customer. The mission is to help them build a profitable delivery business online by selling directly to consumers.

In this conversation live from the National Restaurant Association Show in Chicago, Shawn Walchef talks with Sauce CEO/founder Li-ran Navon about how even the smallest restaurants can make money from delivery, without the trouble typically associated with it.

The data shows that 80 percent of the orders online are the same customers, ordering the same items, from the same restaurant. The problem in an online world is this type of customer behavior does not help your business grow.

For a mom-and-pop restaurant the delivery process can be daunting, and pricey, too. Seven out of 10 restaurants are single-unit restaurants, he said, so there are a lot of places out there that need help with delivery.

“In order to be successful online you need like five different professions,” Navon said about the difficulties of running a modern restaurant company. “Even if you’re savvy, it’s hard to be successful.”

***

ABOUT SAUCE: Founded in 2019 and based on four continents, the Sauce team has pooled together decades of restaurant tech experience to produce a ground-breaking delivery platform for successful restaurants and their customers that makes delivery work.

Sponsored by R365

Restaurant365 is the industry’s leading all-in-one, cloud-based accounting, inventory, scheduling, payroll, and HR solution developed specifically for restaurants. R365’s restaurant enterprise management software simplifies day-to-day management for operators, allowing them to control food costs and optimize labor. Integrations and open APIs enable Restaurant365 to connect with other systems, including POS providers, vendors, and banks. The result is accurate, timely reporting that provides a clear and complete view of their businesses. Restaurant365 is based in Irvine, California with an office in Austin, Texas.

Try it out at restaurant365.com

Episode Links

  • Restaurant365 Online: https://www.restaurant365.com/
  • R365 Events: https://www.restaurant365.com/resource-category/events/
  • The Secret Sauce Blog: https://home.getsauce.com/thesecretsauceblog
  • Sauce Website: https://www.getsauce.com/
  • Li-ran Navon LinkedIn: https://www.linkedin.com/in/li-ran-navon/

Listen To This Episode

About Cali BBQ Media

Digital Hospitality is an interview-based video podcast hosted by business owner Shawn P. Walchef (@shawnpwalchef) and produced by his Cali BBQ Media company. The weekly digital series explores the ways successful businesses and entrepreneurs have merged old and new with innovative digital strategies that harness the power of the Internet and social media. Shawn is the founder of Cali BBQ Media and creator of the Restaurant Influencers podcast on Entrepreneur Media.

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