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Rising Tides Live – What’s Your Fall Shoulder Season Playbook

In This Episode

Interview Takeaways

  • A slow season depends on your market. Travel demand, weather and local events can change when customers show up, so operators need to look at their own traffic and sales before making a fall plan.
  • Give guests more value without discounting. Iano Dovi’s $55 four-course offering gives customers a reason to visit while raising the average spend per person during slower weeks.
  • Plan for the demand around you. Hotel guests, conventions, cruise ships and seasonal events can bring in customers. Operators can use those calendars and local relationships to decide when and how to market.

Robert Firpo-Cappiello led this Rising Tides Live conversation about a fall shoulder season that looks different for every restaurant. Operators shared how weather, local events and changing travel patterns affect traffic, along with ways to respond without relying on discounts. Scott Kleckner described speeding up his marketing and website plans during a slowdown, while Iano Dovi explained how a four-course offering helps The Attic bring in more revenue per guest. The group also discussed hotel partnerships, holiday programming and using customer data to plan ahead. The takeaway: Know where your guests come from and give them a reason to visit during the slower weeks.

Listen to the replay of the latest room where the participants discussed community service and follow Cali BBQ Media to keep up with the latest and join the rooms to tell your story and have your voice heard.

Every Wednesday and Friday at 10am PT, Shawn Walchef hosts the Rising Tides Live room streaming with StreamYard on YouTube, LinkedIn, Facebook, and more. Leading voices in hospitality, and otherwise, from near and far join to discuss all things business and much more.

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About Cali BBQ Media

Digital Hospitality is an interview-based video podcast hosted by business owner Shawn P. Walchef (@shawnpwalchef) and produced by his Cali BBQ Media company. The weekly digital series explores the ways successful businesses and entrepreneurs have merged old and new with innovative digital strategies that harness the power of the Internet and social media. Shawn is the founder of Cali BBQ Media and creator of the Restaurant Influencers podcast on Entrepreneur Media.

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