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Rising Tides Live – How To Optimize Your GBP To Rank In Google Maps

In This Episode

Interview Takeaways

  • Own Your Digital Storefront – Your Google Business Profile is not just a listing, it is your first impression. Accurate menus, updated hours, strong photos, and active posts directly impact whether a guest chooses you.
  • Content Drives Discovery – Google is reading everything. Reviews, photos, categories, and menus all help determine when and where you show up. The more complete and relevant your content, the more opportunities you create to be found.
  • Consistency Builds Trust – Outdated information kills credibility. Operators who consistently update their profile, respond to reviews, and reflect the real in-store experience online will earn more trust and more traffic.

Claudia Tomino filled in for Shawn Walchef on Rising Tides Live, leading a conversation on how restaurants can better show up and win on Google. With insights from Lisa Landsman and Michael Gnagy, the discussion highlighted a major shift: your Google Business Profile is your digital storefront. From photos and menus to reviews and posts, every detail influences discovery. The takeaway was simple: operators who keep their profiles accurate, active, and engaging will stand out and win the guest before they ever walk through the door.

Listen to the replay of the latest room where the participants discussed community service and follow Cali BBQ Media to keep up with the latest and join the rooms to tell your story and have your voice heard.

Every Wednesday and Friday at 10am PT, Shawn Walchef hosts the Rising Tides Live room streaming with StreamYard on YouTube, LinkedIn, Facebook, and more. Leading voices in hospitality, and otherwise, from near and far join to discuss all things business and much more.

Homework Assignment

Audit your Google Business Profile like a guest would. Fix anything outdated, add fresh photos, and make sure your menu and categories are accurate. Then post one update and respond to recent reviews to start building consistency.

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About Cali BBQ Media

Digital Hospitality is an interview-based video podcast hosted by business owner Shawn P. Walchef (@shawnpwalchef) and produced by his Cali BBQ Media company. The weekly digital series explores the ways successful businesses and entrepreneurs have merged old and new with innovative digital strategies that harness the power of the Internet and social media. Shawn is the founder of Cali BBQ Media and creator of the Restaurant Influencers podcast on Entrepreneur Media.

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