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Post for Strangers—How Shootz Uses Content, Influencers and AI to Grow

In This Episode

Interview Takeaways

  • Create Content for Strangers – Harold Walters says restaurants should not assume viewers already know or care about their brand. Shootz frames its posts for people discovering the restaurant for the first time, using strong hooks and authentic storytelling to earn attention.
  • Turn Organic Success Into Paid Growth – Shootz uses videos that have already performed well organically as Meta ads. The brand then retargets those viewers with content from micro-influencers, building a library of authentic videos without relying on expensive creators.
  • Make Restaurant Data Easier to Use – Shootz IQ connects sales, labor, advertising and social media data through an internal AI system. Team members can ask questions and generate reports without manually searching through multiple restaurant platforms.

What does it take for an emerging restaurant brand to reach new customers and prepare for its next stage of growth? Harold Walters of Shootz joins Shawn Walchef at the CREATE conference to explain how the Hawaiian-Asian fusion brand approaches content, advertising and restaurant technology. Walters shares why restaurants should create every social media post for someone who has never heard of the brand, how Shootz turns successful organic videos and micro-influencer content into Meta ads, and why authenticity matters more than expensive production. He also discusses Shootz IQ, an internal AI tool that connects the company’s sales, labor and marketing data, as Shootz prepares to open its sixth location and first standalone restaurant.

About Cali BBQ Media

Digital Hospitality is an interview-based video podcast hosted by business owner Shawn P. Walchef (@shawnpwalchef) and produced by his Cali BBQ Media company. The weekly digital series explores the ways successful businesses and entrepreneurs have merged old and new with innovative digital strategies that harness the power of the Internet and social media. Shawn is the founder of Cali BBQ Media and creator of the Restaurant Influencers podcast on Entrepreneur Media.

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