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Pitch The Tide – Ward Olgreen: Red Onion ai

In This Episode

Interview Takeaways

  • Operator Led Intelligence – Red Onion was built by leaders who understand restaurant reality. Ward’s decades in multi-unit operations shaped a platform designed to answer real questions about guests, marketing, and performance, not surface-level reporting.
  • Data That Proves What Works – Restaurants generate massive amounts of data, but most of it goes unused. Red Onion connects transactions to marketing events, menu changes, and operational shifts, helping teams measure what actually drives sales, retention, and profitability.
  • Insights That Drive Action – Red Onion is not just analytics. By layering guest behavior, employee performance, and event impact, the platform gives operators clear direction on where to adjust, invest, and improve to grow revenue without guessing.

In this episode of Pitch The Tide, Ward Olgreen, Chief Operating Officer at Red Onion ai, shares how decades of restaurant operations experience led him to reimagine how brands understand their data. From years spent running multi-unit restaurants to building analytics for enterprise operators, Ward explains why Red Onion was designed to peel back the layers of guest behavior, marketing impact, and operational performance. He breaks down how tying transaction data to real-world events helps operators measure what actually drives sales and retention. At its core, Red Onion gives restaurant teams clear, fact-based insight to make smarter decisions, grow revenue, and focus on what matters most.

Listen to the replay of this first session and follow Cali BBQ Media to join future rooms, pitch your company, and learn from the community.

Every Friday at 10am PT / 1pm ET, Shawn P. Walchef hosts Pitch the Tide live.

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About Cali BBQ Media

Digital Hospitality is an interview-based video podcast hosted by business owner Shawn P. Walchef (@shawnpwalchef) and produced by his Cali BBQ Media company. The weekly digital series explores the ways successful businesses and entrepreneurs have merged old and new with innovative digital strategies that harness the power of the Internet and social media. Shawn is the founder of Cali BBQ Media and creator of the Restaurant Influencers podcast on Entrepreneur Media.

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