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How Juancarlos Chacon Found Grit in Franchising | Digital Hospitality + R365

In This Episode

Juancarlo Chacon is President of the NextGen Dining Group, and a multi unit Franchisee of Jersey Mike’s across the country.  Though early struggles, his and his family’s struggles as a youth instilled grit and determination to stick through the tough times. 

Chacon learned of Restaurant365 while operating six Jersey Mike’s locations. Initially believing the platform was not a fit for his company due to their accounting being done by a third party, Chacon soon learned that his accountant was converting to R365, prompting him to learn more about all they have to offer.

“I thought it was just accounting software. It’s more than that, it’s the operations behind it, the technology to be more efficient.”

Technology and efficiency is what is going to help Chacon continue to grow in the franchising space. While R365 has its own large scale event in the Restaurant Transformation Tour, Chacon attended his first National Restaurant Association Show in 2024, and that served as both inspiration to delve deeper into technology that best serves NextGen Dining and confirmation that he is on the cutting edge of technology implementation.

Watch Chacon’s interview with host Shawn Walchef of Cali BBQ at the to learn more about Chacon and his franchising journey.

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About Cali BBQ Media

Digital Hospitality is an interview-based video podcast hosted by business owner Shawn P. Walchef (@shawnpwalchef) and produced by his Cali BBQ Media company. The weekly digital series explores the ways successful businesses and entrepreneurs have merged old and new with innovative digital strategies that harness the power of the Internet and social media. Shawn is the founder of Cali BBQ Media and creator of the Restaurant Influencers podcast on Entrepreneur Media.

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DAVO automates every step of the sales tax process — from collecting to filing to paying. It works seamlessly with your POS, so there’s nothing you need to do. And because DAVO guarantees your taxes will be paid on time and in full, there’s nothing to worry about either.

Digital Hospitality doesn’t have to be complicated and our partners at Marqii live that every day. Marqii is designed to create unforgettable customer experiences from first search to latest visit with their one-stop digital operations platform built for hospitality operators. 

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